Breakdown servicing
Fast response. Minimal downtime. Trusted support.
When equipment stops, we don’t
A crane breakdown doesn’t just pause your schedule — it puts people, productivity, and project timelines at risk.
That’s why we offer rapid-response breakdown servicing for both Falcon-supplied and externally owned equipment.
Our experienced, in-house technicians are ready to diagnose and resolve faults quickly, whether on-site or at our workshop.
From urgent electrical issues to mechanical failures or safety shutdowns, we’re equipped to get your crane or hoist back in action safely and efficiently — because every hour of downtime counts.
Not just a fix — a fully supported response
Breakdowns don’t happen on schedule, so our servicing team is structured to move fast. You’ll get:
- Priority response from in-house technicians
- On-site diagnostics and fault resolution
- Access to spare parts and replacement components
- Clear reporting and next steps if major repairs are needed
- Safe recommissioning and documentation post-repair
Whether you’re mid-lift, at setup, or experiencing an issue during dismantle, we can help resolve the issue and return your equipment to service — without shortcuts or guesswork.
Get back on track faster - if you’ve got a breakdown slowing your project, don’t wait.
We provide breakdown support for:
- Tower cranes and self erecting cranes
- Construction hoists and platforms
- Remote control systems
- Electrical and motor faults
- Mechanical wear and failure
- Sensor or safety lockouts
- Load monitoring or LMI system issues
Not sure what the issue is? No problem. Our technicians are trained to diagnose a wide range of faults quickly and safely — and advise the best course of action on the spot.
Integrated Solutions Across Your Site
Our breakdown servicing can be standalone or part of a broader service relationship. For clients with Falcon equipment or long-term site support, we integrate breakdown response with:
- Preventative maintenance schedules
- Spare parts and upgrade packages
- Equipment condition reporting
- Manufacturer-supported diagnostics
Frequently asked questions
How quickly can you respond to a breakdown?
Response time depends on location and issue severity, but we always prioritise breakdowns and aim to dispatch a technician as quickly as possible. Clients with Falcon equipment or service agreements receive guaranteed priority support.
Do I have to be a Falcon Cranes customer to request breakdown servicing?
No — we support external plant and privately owned fleets as well. If your crane, hoist, or accessory is experiencing issues, contact us and we’ll assess if we can assist.
What happens if the fault is serious or parts are required?
If we can’t complete the repair immediately, we’ll provide a clear repair plan, source required parts (often from our in-stock supply), and coordinate follow-up work to minimise disruption. We’ll never leave you in the dark or waiting for days without communication.
Can you inspect or re-certify equipment after a breakdown?
Yes. Once repairs are complete, we’ll inspect, test, and re-commission the equipment to ensure it’s safe and compliant before returning it to service. We can also provide reports for internal use or third-party compliance.
What areas do you cover for breakdown servicing?
We service breakdowns across Brisbane, the Sunshine Coast, Gold Coast, Northern NSW, and surrounding areas. If you’re outside these zones, we’ll let you know what’s possible or recommend the best approach.
