Our commitment to safety, transparency, and compliance
Our policies and insurance coverage reflect our commitment to protecting our clients, team, and community while ensuring compliance with industry regulations.
Our policies
Safety policy
Safety is at the core of our operations. We are committed to maintaining the highest safety standards across all projects and ensuring our equipment, operators, and processes meet or exceed Australian safety regulations.
Key elements of our safety policy include:
- Comprehensive maintenance and inspection schedules for all equipment.
- Regular safety training for all team members.
- Strict adherence to Work Health and Safety (WHS) guidelines.
- On-site risk assessments to identify and mitigate potential hazards.
Your safety – and that of your team – is our top priority.
Environmental policy
We are committed to minimising our environmental impact and operating sustainably.
Falcon Cranes implements eco-conscious practices, including:
- Reducing emissions by using modern, fuel-efficient equipment.
- Recycling materials and minimising waste in our workshop operations.
- Promoting sustainable practices in our supply chain and logistics.
We aim to support a greener future for the construction industry.
Compliance policy
Falcon Cranes adheres to all relevant laws, standards, and regulations governing the construction and materials handling industry. This includes:
- Ensuring all equipment and operations comply with Australian Standards.
- Meeting obligations under WHS and other relevant workplace legislation.
- Maintaining detailed records for inspections, certifications, and audits.
We hold ourselves accountable to the highest levels of industry compliance.
Customer service policy
We strive to deliver a seamless experience for every client, from initial consultation to project completion. Our team is committed to:
- Transparent communication and upfront agreements.
- Timely responses to client inquiries and requests.
- Resolving issues quickly and professionally.
Your satisfaction is at the centre of what we do.
Insurance coverage
Public liability insurance
We carry public liability insurance to protect against any damage to property or third-party injury that may occur during our operations.
Workers’ compensation insurance
All Falcon Cranes team members are covered under workers’ compensation insurance, ensuring their safety and financial protection in the event of an injury or illness on the job.
Equipment insurance
Our fleet of cranes, hoists, and other materials handling equipment is fully insured, covering damage, breakdowns, and other unforeseen incidents.
Professional indemnity insurance
Through our consulting engineer, we maintain Professional Indemnity Insurance, providing coverage for design, consulting, and engineering-related services.
Lifted goods cover
We provide insurance coverage for items being lifted by our cranes. If you’re handling high-value or specialised loads, we can customise special limits upon request to ensure additional protection for your project.
Contract works insurance
For specific projects, we can arrange additional contract works insurance to cover equipment and materials while on-site. Please discuss your requirements with our team.
Why our policies and insurance matter
Protecting you
Our insurance ensures that your project remains safeguarded against unexpected incidents.
Minimising risks
Adhering to industry standards and best practices reduces the likelihood of delays or accidents.
Building trust
Transparency in policies and coverage reinforces our commitment to being a trusted partner.
Need more information?
For more details on our insurance coverage or to discuss specific requirements for your project, please contact us.
We’re happy to provide documentation and tailored solutions as needed.
